Facilities Manager
Location: Central London
I'm seeking on behalf of my client an experienced and highly motivated Facilities Manager to oversee the comprehensive management and operation of a key contract in central London. The Facilities Manager will be responsible for ensuring a safe, efficient, and comfortable environment for our employees and operations, while meticulously managing maintenance, services, and strategic planning. This role requires a proactive leader with strong technical knowledge, excellent organizational skills, and a commitment to operational excellence.
Key Responsibilities:
- Operations & Maintenance:
- Develop, implement, and oversee comprehensive preventative and reactive maintenance programs for all building systems (HVAC, electrical, plumbing, structural, fire safety, security).
- Experience in managing prestigious office environment and commercial properties, for all soft FM needs.
- Manage and coordinate all necessary PPM, repairs, renovations, and improvements to the facility infrastructure.
- Ensure optimal operation and efficiency of all building systems, including energy management and utility optimization.
- Conduct regular facility inspections to identify and address potential issues, ensuring high standards of cleanliness, safety, and functionality.
- Safety & Compliance:
- Ensure all facilities operations comply with local, state, and federal regulations, building codes, and health and safety standards (OSHA, ADA, etc.).
- Develop and implement emergency preparedness plans, including disaster recovery and business continuity.
- Conduct safety training and promote a strong safety culture among all staff and contractors.
- Vendor & Contractor Management:
- Negotiate and manage contracts with external service providers, contractors, and vendors (e.g., cleaning, landscaping, security, waste management).
- Oversee the performance of all third-party service providers to ensure adherence to service level agreements (SLAs) and quality standards.
- Obtain bids and proposals for projects and services, ensuring cost-effectiveness and quality.
- minimize disruption during projects.
- Strategic Planning & Optimization:
- Contribute to long-term strategic planning for facility needs, space utilization, and asset management.
- Implement sustainable practices and energy-efficient solutions to reduce environmental impact and operational costs.
- Evaluate and recommend new technologies or methodologies to improve facility operations and efficiency.
- Stakeholder Relations:
- Serve as the primary point of contact for all facility-related inquiries and issues from internal staff and management.
- Ensure high levels of internal client satisfaction with facilities services.
- Experience:
- Minimum of 5 years of progressive experience in facilities management, with at least 3-5 years in a leadership or managerial role.
- Proven experience managing complex building systems and diverse facilities operations.
- Experience with budget management, vendor negotiation, and contract administration.
- Technical Skills:
- Strong knowledge of building codes, safety regulations (OSHA), and environmental compliance.
- Proficiency in Computerized Maintenance Management Systems (CMMS).
- Familiarity with HVAC and soft FM.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Soft Skills:
- Exceptional leadership, team management, and interpersonal skills.
- Exceptional organisational skills, reporting and compliance management paperwork skills.
- Strong problem-solving, decision-making, and critical thinking abilities.
- Excellent written and verbal communication skills, able to interact effectively with all levels of the organization and external parties.
- Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
- High degree of integrity, professionalism, and customer service orientation.