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Backend/ DevOps Engineer

Plenful
Full-time
On-site
San Francisco, California, United States
Cloud & Virtualization


About the role
Plenful is looking for an exceptional Backend Engineer who is a generalist in DevOps, Site Reliability Engineering (SRE), and Infrastructure. At Plenful, we believe that backend systems, infrastructure, and deployment processes are essential to scaling a successful platform. As a Backend Engineer, you will be collaborating with other engineers to build reliable, scalable systems from end to end, ensuring our platform is optimized for growth and performance.

What you’ll do

  • Design & refine alerting systems to detect anomalies and performance bottlenecks.
  • Define observability standards focused on reliability, latency, and customer impact.
  • Investigate performance issues across infrastructure, application, and database layers.
  • Develop and maintain CI/CD pipelines for secure, efficient, and stable deployments.
  • Manage infrastructure as code using tools like Terraform for scalable, resilient environments.
  • Optimize data systems (e.g., Postgres, OpenSearch) for performance and integrity.
  • Ensure high availability through incident response, root cause analysis, and reliability improvements.
  • Support security & compliance tasks such as patching, audits, and vulnerability management.
  • Participate in on-call rotations to respond to and resolve production incidents swiftly.

What we’re looking for

  • 4+ years of experience in backend engineering, DevOps, or SRE.
  • 4+ years of hands-on experience with AWS, containers, and related services.
  • Experience with relational and non-relational databases (e.g., Postgres, OpenSearch).
  • Proficient in Python; skilled in scripting and backend service development.
  • Experience with infrastructure as code (e.g., Terraform).
  • Strong grasp of CI/CD, containerization, and cloud-native applications.
  • Skilled in observability tools (e.g., Prometheus, Grafana, CloudWatch).
  • Proven track record of building and operating end-to-end systems; focused on uptime and reliability.
  • Solid understanding of networking, security, and scalable system design.
  • Experience using LLM tools (e.g., ChatGPT, GitHub Copilot, Cursor).
  • Startup and/or healthcare tech experience is a plus.
  • Bachelor’s degree in Computer Science or related field.

Plenful perks

  • Great benefits include unlimited PTO, health insurance, meal stipend, health & wellness stipend, team offsites, 401K matching, and stock options
  • Join an all-star team with direct access to executive leadership
  • Opportunities to further develop and refine your partnership acumen by partnering with our seasoned leaders