Assistant Facilities Manager

🤝 ABOUT US

At TSP, we specialise in investing, developing, and managing exceptional real estate

properties. Our mission is to keep buildings fuller for longer by leveraging our deep

in-house expertise to maximise the value of every asset.

As a certified B Corporation, we are committed to sustainable practices, ensuring

that we leave buildings in a better state than we found them. Our team is dedicated

to providing bespoke solutions tailored to the unique needs of each client, reflecting

our core values of talent, generosity, hospitality, presence, and ease.

Join us, and be part of a company that is not only shaping the future of real estate

but also making a positive impact on the community and the environment.

⭐️ THE ROLE

We are looking for a highly motivated and proactive Assistant Facilities Manager to

support the day-to-day operations of our portfolio. This role is ideal for someone who thrives in a fast-paced, problem-solving environment, takes initiative, and owns their work.

You will work closely with the Facilities Manager and senior stakeholders to drive

operational excellence, streamline processes, and enhance service delivery across

multiple properties. This is a hands-on role that requires strong decision making,

adaptability, and a solution-oriented mindset.

👉 KEY RESPONSIBILITIES

• Assist in overseeing the daily operations of multiple sites, ensuring high service standards and smooth facilities management
• Ensure full compliance with health & safety regulations, statutory requirements and company policies
• Monitor and manage vendor performance, contracts, and service levels, ensuring optimal cost efficiency
• Support budget management and cost control while maintaining service quality
• Act as a key liaison between facilities management, property management and front of house team, ensuring clear and structured communication
• Regularly visit all properties under management to proactively identify and resolve maintenance and operational issues
• Collaborate with the Facilities Manager to address escalations, actively identifying and implementing solutions while maintaining full ownership of tasks and outcomes
• Assist in developing and improving operational processes and long term maintenance planning

🔎 WHAT WE’RE LOOKING FOR

PERSONALITY & APPROACH

Proactive & Self-Sufficient – You take action, anticipate challenges, and don’t wait for instructions

Organised & Detail-Oriented – You stay on top of multiple projects, keeping operations smooth and structured

Adaptable & Resilient – You thrive in a dynamic, fast-paced environment and handle pressure with composure

Solution-Oriented – You don’t just flag issues; you bring well-thought-out options and solutions

Confident but Coachable – You bring experience and ideas but remain open to feedback and continuous growth.

⚡️ SKILLS & EXPERIENCE

• 3-5 years of experience in facilities management, preferably within commercial real estate
• IOSH qualified, NEBOSH desirable
• Strong problem-solving and decision-making skills
• Excellent communication and stakeholder management abilities
• Ability to manage multiple sites and work with cross-functional teams
• Solid understanding of facilities operations, compliance, health & safety, and vendor management
• Experience with risk management software and CAFM platform is desirable.

✨ PERKS

• Performance-related bonus
• Private healthcare
• Two paid charity days each year
• 25 days annual leave, not including public holidays and Christmas closure
• £75 birthday bonus
• Development, learning and mentoring opportunities
• Excellent opportunity to develop within an award-winning, innovative company
• Contributory pension
• Friendly team – with monthly socials like pizza evenings and brunches at Dishoom
• West End office with free snacks

💫 THE TSP WAY

OUR VALUES & BEHAVIOURS

Professionalism

Teamworking

Problem solving

Commercial acumen

Strategic thinking

Tenacity

Committed to excellence

Taking personal responsibility

Adaptability and open to change

Putting people first

We recognise that equality and diversity in the workplace goes beyond legal compliance and that a diverse team is critical to our success as an organisation. We look for a number of characteristics, competencies and core leadership behaviours in our people. These assessments are carefully built into our recruitment process to ensure that we attract and hire colleagues that share our values and ethos as a business. In addition to encouraging a workplace free of unlawful discrimination, we expect our colleagues to treat one another with kindness and respect in every interaction and communicate in a way that respects every other human around them.

🫵 OUR COMMITMENTS TO YOU

In line with The TSP Way and our commitments to building and sustaining a diverse workforce, we encourage applications from all sections of the community:

We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment. This commitment is reflected in our employment policies and practices, recognising the provision of equal opportunities as a matter of good management practice.

Our aim is to promote equality of opportunity so that no employee or job applicant will be subject to unlawful or unfair discrimination on the grounds of gender, age, marital status, colour, race, religion, disability, sexual orientation, offending background, membership or non-membership of a trade union or political beliefs.