Site Facilities Manager - 12 Month FTC
The Arch Company
Contract
On-site
London, United Kingdom, United Kingdom
Management & Leadership
Role Purpose
The Regional Site Facilities Manager is responsible for leading, coaching and developing a team of Site Facilities Managers to deliver a consistent, quality FM service ensuring our Estate is safe, legal and compliant.
The Regional Site Facilities Manager is responsible for leading, coaching and developing a team of Site Facilities Managers to deliver a consistent, quality FM service ensuring our Estate is safe, legal and compliant.
They are also accountable for ensuring their Team delivers all Operational elements of our Lease End process – in particular taking the property back on the termination date and the scope and delivery of all simple re-letting works which brings empty and derelict spaces back into use.
Lastly the RSFM is accountable for creating, developing, and maintaining strong relationships with all internal stakeholders and contractors to drive engagement, collaboration and improve operational delivery. They will develop and build the continuous improvement initiatives for the SFM Team, and they will also take the high level business strategies and impliment at Team level as we continue throug our transformation programme.
Key Accountabilities
KEY ACCOUNTABILITIES
- Lead and coach the team to deliver our obligations within the lease end process, recording the condition of the property, scoping the space for reletting project works and securing the space.
- Coach and devlop the team so they are able to confidently and competently take ownership of the scoping and delivery of all simple re-letting project works, liaising with internal teams and external contractors as necessary
- Be integral to the success of the new maintenance service provider, utilising data and insight to ensure all reactive works are completed within agreed SLAs, coaching and upskilling the team to understand delivery and support the continuous improvement following go live
- Ensure the delivery of the Operational Risk Management Inspections programme within your team to identify, manage and mitigate risk across the portfolio and ensure that the portfolio and all the assets therein are both head-lease and statutory compliant.
- Create, develop, and maintain strong collaborative relationships with internal colleagues such as Heads of Property Management and Heads of Asset Management, coaching your team to replicate, and visibly lead in improving the appearance of the ArchCo portfolio & improving our operational delivery
- Have a detailed understanding of the strategy of your portfolio, and ensure you are aligned with any operational changes, designing, translating, supporting and delivering any business change projects.
Skills, Knowledge and Experience
Essential
- 5+ years professional experience directly related to the job role, ideally with relevant qualifications in Facilities Management.
- Demonstrated leadership expertise, and experience building and developing high-performing teams
- Experience of leading change and transformation within your team
- Solid proficiency in IT skills, including the interpretation of data, and using Power BI reporting
- A proactive, positive team player with a strong customer focus ethos
- Proven leadership experience in managing and leading regional teams, with a strong emphasis on coaching, performance management, and data-driven decision-making.
- A strong commitment to team development, fostering collaboration, encouraging innovation, and driving continuous improvement.
- Ability to effectively translate and implement company strategy at the team level
Desirable
- Experience working within a Property Management business
- Prior experience in Commercial Real Estate is advantageous. (is this the same as above??)
- Possession of a full and valid driving license
DIVERSITY, EQUITY & INCLUSION
At The Arch Company, we're on a mission to make our workplace as welcoming and inclusive as possible. We believe that our differences make us stronger, and we're committed to providing everyone with a fair chance at success, no matter where they come from or who they are.
We take pride in celebrating what makes each of us unique. When you join our team, you're not just getting a job; you're becoming a part of our part of our friendly and open-minded team, with an important role to play in creating a more inclusive and diverse future.
The Arch Company is an equal opportunity employer, so if you're excited to be part of a company that champions diversity and inclusion, we invite you to explore our job opportunities.