Senior Facilities Manager
MAPP
4 days ago
Contract
On-site
London, London, United Kingdom
£60,000 - £65,000 GBP yearly
Management & Leadership
MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.
MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don’t satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.
At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We’re proud of our progress so far, but we’re constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.
This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!
Title, Team and Role Summary
Title : Senior Facilities Manager (12 Month Fixed Term Contract)
Team : FM
Who Does This Role Report Into? Regional Director – FM
Role Summary / Purpose and Scope
Team : FM
Who Does This Role Report Into? Regional Director – FM
Role Summary / Purpose and Scope
The Senior Facilities Manager is responsible for the direct management of properties within our portfolio, including the management and direction of staff reporting to them. The role will involve strategically supporting the building and FM based teams linking in with the existing Senior Facilities Team network within the region.
Additionally, the Senior Facilities Manager is responsible for representing MAPP in the local and regional business and real estate community to promote MAPP’s reputation and capabilities to prospective tenants, clients and the Client.
Line management of a team, enabling strong team performance through effective leadership, providing support and mentoring to colleagues.
Working collaboratively with internal stakeholders to deliver excellent customer service to our clients and occupiers.
A high level of integrity and professionalism must be demonstrated and always maintained.
Skills, Knowledge and Values
Skills (People & Technical)
- IOSH / Member of IWFM
- Building Management/Contractor management
- Time management & Excellent organisational skills
- Proven experience in production and presentation of Client / management reports
- Excellent organisational skills & strong interpersonal skills, capable of communicating at various levels
- Effective line management skills
- Effective PC skills, including a strong working knowledge of Microsoft packages
- Pro-active, flexible attitude to changes in the company, IT systems and the role itself
Values & Behaviour
- Exhibition of MAPP Values : Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
- Self Management including showing initiative, being proactive and meeting deadlines
- Embracing Change including Technology
- Engaging with the Big Picture
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
- Achieving Results and Prioritise Work
- Innovative Solutions and Problem Solving
- Developing Self and Others and willing to Learn
Experience and Salary
Level of Experience / Certifications:
- A track record of FM in multi-let office buildings.
- Across buildings of different ages and sizes - a strong understanding of systems, equipment, technology and landlord’s services is helpful
- Of dealing with occupiers through fit out and everyday occupation and what matters to them
- A good working knowledge of H&S, environmental and statutory regulations
- A good working knowledge of FM in hard and soft services
- A reasonable knowledge of networks, building management technology, industry software, compliance platforms and PO/invoice approval systems
- Demonstrably strong customer service skills
- Proven experience in service charge budgeting and understanding of RICS Codes
- Implementing processes and procedures and bringing teams through to deliver them
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Health & Safety - IOSH/NEBOSH
IWFM Member
Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday
Salary Range (Based on Experience)
£60,000 - £65,000 per annum, depending on experience. Please note this is a 12 Month Fixed Term Contract
Salary Range (Based on Experience)
£60,000 - £65,000 per annum, depending on experience. Please note this is a 12 Month Fixed Term Contract