ECI has an exciting opportunity for an experienced Senior Network Engineer to join our Global Implementations team which is responsible to design and deploy network infrastructures(both on-prem and cloud) for our clients (distributed globally) , ensuring optimal performance, security, and scalability.
This is an onsite role in Dallas, Texas. The candidate must be willing to work during shift 9 AM ET - 5 PM ET. For project implementation(s), off-hours and weekends.
What you will do:
- Design, implement, and maintain the client’s local area network (LAN), wide area network (WAN), and wireless network infrastructure.
- Provide customer support to clients located across the globe.
- Troubleshoot/resolve complex issues and handle service requests for clients related to Cisco routing and switching infrastructure, Cisco Meraki and legacy wireless infrastructure, Palo Alto technologies, Cisco, and Fortinet firewalls.
- Collaborate with relevant teams, departments, or external parties to resolve cases that require specialized knowledge or resources.
- Serve as the ultimate escalation point for critical network incidents and outages. Lead the response effort, coordinate with cross-functional teams, and drive resolution to minimize downtime and impact on business operations.
- Provide technical leadership and guidance to the network services team. Mentor junior team members, share knowledge, and promote best practices for network design, implementation, and troubleshooting.
- Research and evaluate emerging technologies, products, and solutions relevant to the organization's strategic objectives. Identify PoC opportunities that align with business needs and technical requirements.
- Engage proactively with clients to comprehend their unique network requisites and collaboratively engineer tailored solutions that align with their goals.
- Create and maintain network documentation, including network diagrams, configurations, and policies/procedures.
Who you are:
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- Bachelor’s Degree in related field or equivalent combination of education and experience
- 10+ years of relevant work experience with exposure in product organizations
- CCNP
- Advance routing and switching knowledge. Expert in Cisco Nexus switching, BGP and OSPF protocols.
- Ability to design enterprise networks.
- Knowledge and experience in public cloud technologies - AWS/GCP/Azure
- Expert in Palo Alto firewalls. Global Protect design and implementation with certificates, VPNs, Failover, SSL decryption, content filtering etc.
- FortiGate and Cisco FTD experience
- Experience with Cisco traditional and SDWAN routers, catalyst, and Nexus switches
- Exceptional written and oral communication skills
- Exceptional interpersonal skills, with a focus on rapport-building and managing expectations.
- Highly self-motivated and directed, in a fast-paced team environment.
- Sharp attention to detail with proven analytical and critical thinking skills
- Effective time management and excellent prioritization skills
Bonus points if you have:
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- CCIE a plus
- Experience with Sonicwall N/W devices
- Financial Services Industry experience
ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI offers a competitive compensation and total rewards package. If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you!
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