IT Support Engineer
RedTech RecruitmentIT Support Engineer<\/b>
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A fantastic opportunity for a technically minded graduate or experienced IT Support professional, to join a forward -thinking organisation where technology drives day -to -day success. You’ll be the main IT point of contact within the London office, working closely with and supported by a wider IT team based at the company’s head office outside London. This is an ideal role for someone confident taking ownership on -site while developing their technical skills in a hands -on, collaborative environment.
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Location:<\/b> Central London – fully onsite
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- This company values a strong academic history, so is looking for a STEM degree from a leading university such as Computer Science, Engineering, Physics or Mathematics and achieved at least BBC at A Level (or international equivalent)
<\/li> - Confident supporting both macOS and Windows environments.
<\/li> - Comfortable working with productivity tools such as Microsoft 365 or Google Workspace.
<\/li> - Understanding of core networking principles (e.g. IP addressing, DNS, VPN).
<\/li> - Strong communicator with excellent attention to detail and a logical approach to problem solving.
<\/li> - Enthusiastic about learning new technologies and providing great internal support.
<\/li><\/ul>Beneficial experience:<\/b><\/i>
<\/p>- Experience in an IT support or helpdesk role (commercial or internship).
<\/li> - Familiarity with Active Directory, Azure AD or device -management tools.
<\/li> - Exposure to scripting or automation
<\/li> - Previous use of ticketing or incident -tracking systems.
<\/li> - Interest in information security or IT best -practice frameworks.
<\/li><\/ul>Responsibilities for IT Support Engineer<\/b>
<\/p>- Provide technical assistance to internal teams, diagnosing and resolving hardware, software and connectivity issues.
<\/li> - Configure laptops, mobile devices and user accounts, ensuring smooth onboarding and offboarding processes.
<\/li> - Maintain and update company systems, applications and documentation.
<\/li> - Support internal collaboration tools, meeting room tech and conferencing setups.
<\/li> - Identify recurring technical issues and contribute ideas for continuous improvement.
<\/li><\/ul>What this role offers<\/b>
<\/p>- The chance to gain broad, hands -on IT experience within a highly supportive environment.
<\/li> - Structured learning and exposure to a wide range of systems and tools.
<\/li> - Join a company with a collaborative culture and excellent opportunities for growth.
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Applications
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<\/div>If you’re looking to kick -start or continue your career within IT support, we’d love to hear from you — please apply via the relevant links.
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We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing applications@redtech -recruit.com<\/a><\/b> (if this email address has been removed by the job board, full contact details are available on our website).
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<\/div>Keywords:<\/b> IT Support Engineer / IT Technician / Helpdesk Analyst / Service Desk Engineer / Desktop Support / Graduate IT Engineer / Technical Support / Junior Systems Engineer / Infrastructure Support / Active Directory / Windows / macOS / PowerShell / Microsoft 365 / Azure AD / Networking / Intune / Google Workspace / Graduate / Junior / First -Line / Second -Line / 1st<\/i> Line / 2nd<\/i> -Line
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- The chance to gain broad, hands -on IT experience within a highly supportive environment.
- Provide technical assistance to internal teams, diagnosing and resolving hardware, software and connectivity issues.
- Experience in an IT support or helpdesk role (commercial or internship).