Heritage Building & Facilities Manager

Applications close 10pm Friday 14 November 2025. Successful shortlisted applicants will be invited to attend an initial interview during the week commencing 24 November 2025. We can provide a BSL interpreter if required.

The Role

Responsible to: General Manager

Working Closely with: Senior Operations Manager, Visitor Experience and Communities Manager, Senior Events Delivery Manager, Building Hires Manager, Head of Production and Technical and Duty Managers

Responsible for: Building Maintenance Technician and supervision of external contractors

General Description 

The Heritage Building & Facilities Manager will oversee the day-to-day building operations of Battersea Arts Centre. As a busy and vibrant arts, community and events space this role will be key in preserving and enhancing this iconic venue’s charm and atmosphere. This role will ensure this historic Grade II* listed RIBA award winning building, and its private road and community garden are maintained to the highest standards of safety, cleanliness, and functionality. As the Building Manager, you will drive our sustainability commitments through the development of innovative and environmentally conscious practices. We are seeking a Building Manager who is passionate about the care, upkeep and development of our venue to enhance the overall experience for both visitors and staff. This role alongside other Operational Managers will respond and oversee emergency call outs and may be called on out of hours as we are an operational building and open to the public.

Role Responsibilities

Strategic/Project Delivery

• Manage day-to-day operations of upkeep and maintenance across BAC’s building, private road, and community garden
• Foster a culture of continuous improvement. Maintain all facilities to meet customer service standards and health & safety regulations
• Monitor and deliver the Planned Preventative Maintenance (PPM) schedule
• Keep administration, record keeping, invoicing and inspections up to date and fit for purpose for the annual health and safety audit. Develop and implement new systems as necessary. Ensure clear and timely H&S reporting
• Whenever practicable, personally maintain and repair facilities (plumbing, electrics, painting, etc.) avoiding significant contractor costs
• Ensure the building is fully complaint in all areas of health & safety, licensing requirements are fulfilled, and buildings and facilities comply with all statutory duties and general best practice
• Oversee and strategically engage with sustainability reporting and carbon footprint improvements.

Team and Collaboration

• Line manage and support the Building Maintenance Technician ensure any areas for development and training are identified and addressed
  
• Supervise the Building Maintenance Technician’s work schedule and rota to support business needs
• Act as the main point of contact for internal queries about building maintenance
• Attend weekly delivery meetings and share information across teams
• Manage and monitor the maintenance ticket system and ensure requests raised by colleagues are promptly and efficiently resolved
• Develop and maintain relationships with key contractors (housekeeping, lift servicing, fire & security)
• Collaborate with the Inclusion Manager to enhance BAC’s facilities to enable better access for all in line with BAC’s commitment as a ‘Proactively Inclusive Venue’
• Coordinate with delivery, programming, and events teams to ensure consistent upkeep of spaces which supports smooth operations.

Skills Contribution

• Lead on sustainability across BAC’s operations, identifying challenges and sourcing solutions in collaboration with teams
• Deliver annual environmental reporting and monitor energy usage and waste management
• Oversee improvements to building infrastructure and equipment to support sustainability goals
• Regularly review contracts and compliance certification
• Manage the Asset Management System and coordinate across teams
• Manage and maintain the building’s systems and services including the BMS, internet, network and hardware; waste and recycling facilities; pest control; CCTV; ventilation and dampers; plant; and lifts
• Working alongside the General Manager and Operational Managers, to ensure there are robust safety procedures in place for teams working in the venue
• Contribute to the planned BMS upgrade project to consolidate heating systems for improved efficiency.

Business Delivery

• Oversee weekly checks of all internal and external building areas, ensuring findings are recorded and preventative maintenance is planned and delivered
• Ensure compliance testing is completed (e.g. water, electrical, fire safety, emergency lighting), coordinating with the Technician and contractors
• Lead sustainability monitoring and reporting, working with managers to improve practices across the organisation
• Ensure systems are in place for the effective upkeep of equipment, supplies, and COSHH facilities, with delivery by the Technician or contractors. Arranging regular clear outs of old, broken or unwanted equipment
• Act as a keyholder and respond to building emergencies when required, including occasional out-of-hours support. Occasional morning, evening and weekend work to support maintenance outside of operational hours
• Manage service contractors and maintain the approved suppliers list for routine and emergency maintenance
• Supervise external contractors to ensure safe, professional, and high-standard delivery of work
• Support the delivery and upkeep of artists’ bedrooms in collaboration with relevant teams.

General Tasks

• Be an active participant in BAC’s wider creative life, attending performances and events, and supporting the venue’s public-facing activities.
• Contribute to staff meetings, cross-team collaborations, and organisational initiatives that support BAC’s mission and continuous improvement culture.
• Maintain professional development, staying informed of trends in hospitality, retail, and event services to bring fresh ideas and improvements.
• Ensure that BAC’s values of inclusivity, sustainability, and generosity are reflected in all aspects of your work and team leadership.
• Undertake any other duties as reasonably required by the leadership of BAC

Person Specification

When we shortlist, we use these criteria to select the best candidates. 

Knowledge - the understanding of a subject or information that a candidate has

Essential:

• Strong knowledge of health & safety legislation and best practice procedures in building maintenance;
• Good understanding of the safe and effective use of power and hand tools;
• An interest in sustainable practices;

Desirable:

• Understanding of statutory compliance including EIRC fixed wiring and emergency lighting test reports;
• Knowledge of sustainability management;
• Knowledge of maintenance care practice standards in a listed heritage site;

Experience - the practical application of the knowledge that a candidate has acquired through working or living

Essential:

• Practical experience of managing maintenance and external supplier contracts;
• Practical experience in managing premises and facilities operations in a public venue;
• Practical experience in one or more of the following skillsets: general repairs, painting and decorating, electrical, joinery and plumbing;

Desirable:

• Experience in maintaining an outdoor garden space or heritage building;
• Experience working in a venue that champions accessibility;
• Experience of managing a BMS system;

Skills - the specific abilities that a candidate has acquired through practice or training

Essential:

• Strong efficiency and organization with the ability to prioritise maintenance tasks effectively and within time restraints.
• Excellent office and administrative skills including MS Office;
• Excellent communication and interpersonal skills;
• Accuracy and attention to detail;
• Manual Handling Training;

Desirable:

• A relevant health and safety qualification such as IOSH or NEBOSH;
• First Aid at Work Qualification;
• Fire Marshall Qualification;
• Building Control Certificate;
• Carbon Literacy Training;

Values - the behaviours a candidate should be able to demonstrate

At BAC, we expect our staff to subscribe to the values inscribed on the building: “Not for me, not for you, but for us.” This means we strive for inclusion, equity and fairness in everything that we do.

• Interest in caring for a heritage building;
• Proactive approach to maintenance and upkeep in a busy public building;

Willingness to work flexible hours including weekends and evenings if necessary.

Terms & Conditions

This role is 5 days a week across Monday-Saturday. On occasion this role will include early morning, evening and weekend work dependant on business needs. Usual office hours are Monday-Friday 10am-6pm. We offer flexible working where possible.

Occasional evening and weekend work will be required.

All staff at Battersea Arts Centre are expected to attend performances and events and be a part of the artistic life of the organisation.

Salary
£37,500 gross per annum

Hours
35 hours per week, excluding a daily one-hour lunch break

Overtime
No overtime payments; TOIL system

Annual Leave
4 weeks per year, pro rata (5 weeks following one full year of service)

Probation period
6 months, with a 3 month review

Notice period
3 months

Contract Period
Permanent

Pension Scheme
BAC’s pension scheme provided by NEST

Staff Benefits
Complimentary tickets (subject to availability and staff ticket policy)

Employment Assistance Programme provided by Health Assured,

Cycle to Work Scheme

Discount in the BAC cafe (subject to discount policy)

5 Development Days (pro rata)